Cookie Policy

Cookie Policy

Introduction

Ravello Escrow, Inc. (“Ravello Escrow,” “Company,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on our website at www.ravelloescrow.com (the “Site”). This Cookie Policy explains what cookies are, what types of cookies we use, how and why we use them, and how you can control your cookie preferences.

This Cookie Policy is incorporated into and should be read together with our Privacy Policy. By using our Site, you consent to our use of cookies as described in this policy. You may withdraw your consent or manage your preferences at any time as described in Section 7 below.

About Cookies

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently, to improve user experience, and to provide reporting and analytics information. They allow a website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to re-enter them whenever you come back to the site or browse from one page to another.

2.1 First-Party vs. Third-Party Cookies

First-party cookies are set directly by Ravello Escrow, Inc. when you visit our Site. Only we can read these cookies.

Third-party cookies are set by third parties such as analytics providers, advertising networks, or embedded content providers. These third parties can access these cookies both on our Site and on other websites, enabling them to track your online activity across multiple sites.

2.2 Session vs. Persistent Cookies

Session cookies are temporary cookies that are erased when you close your browser. They are used to enable basic site functionality during your visit.

Persistent cookies remain on your device for a defined period of time (or until you delete them) and are activated each time you visit the website that created them. They are used to remember your preferences across sessions.

Similar Tracking Technologies

In addition to cookies, we may use other similar technologies to track your use of our Site, including:

  • Web Beacons / Pixel Tags: Small graphic images (often 1×1 pixels) embedded in web pages or emails that signal to a server when the page or email has been viewed. Used to track open rates and engagement.
  • Local Storage Objects (LSOs) / HTML5 Storage: Similar to cookies but stored in your browser’s local storage rather than as files. Used for site functionality and analytics.
  • Device Fingerprinting: Collection of information about your device (browser type, screen resolution, operating system, etc.) to create a unique identifier for your device for security and fraud prevention purposes.
  • Log Files: Server log files that record information about your visit including your IP address, browser type, referring URL, pages visited, and timestamps.
  • JavaScript Tags: Scripts embedded on our Site that collect data about user interactions and behavior.

Categories of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for our Site to function properly. They enable core functionality such as security, page navigation, and access to secure areas of the website. These cookies do not collect information about you that could be used for marketing purposes or to track your browsing activity on other websites. Because these cookies are strictly necessary, they cannot be disabled without severely impacting how our Site functions.

Examples include:

  • Session cookies that maintain your session as you navigate between pages
  • Security cookies that detect and prevent fraudulent activity or unauthorized access
  • Cookies that remember your cookie consent preferences
  • Load balancing cookies that ensure our servers can handle traffic efficiently

Legal basis: Legitimate interest in providing a functional and secure website.

4.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Site, such as which pages are most visited, how long visitors spend on each page, and any error messages encountered. All information these cookies collect is aggregated and anonymous — it does not identify individual users. We use this information to improve how our Site works and to enhance the user experience.

Examples include:

  • Google Analytics: We use Google Analytics to understand Site traffic, user behavior, and performance. Google Analytics uses cookies to collect information about your use of the Site. This information is transmitted to and stored by Google on servers in the United States. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Heatmap and session recording tools that help us understand how users interact with page layouts
  • A/B testing tools used to evaluate changes to the Site

Legal basis: Your consent, which you may withdraw at any time.

4.3 Functionality Cookies

These cookies allow our Site to remember choices you make when you visit (such as your preferred language, region, or text size) and to provide enhanced, more personalized features. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Examples include:

  • Language or region preference cookies
  • Cookies that remember form fields you have previously completed
  • Cookies that remember whether you have seen certain notifications or pop-ups
  • Chat widget and customer support tool cookies

Legal basis: Your consent, which you may withdraw at any time.

4.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers.

Examples include:

  • Google Ads / Google Tag Manager: Used to track conversions and serve relevant advertisements to visitors who have previously visited our Site (remarketing).
  • Facebook Pixel: If used, tracks actions taken on our Site to deliver relevant Facebook advertisements and measure advertising effectiveness.
  • Other third-party advertising or retargeting technologies we may employ

Legal basis: Your consent, which you may withdraw at any time. California residents have additional rights to opt out of the “sale” or “sharing” of personal information collected via advertising cookies (see Section 7.3).

4.5 Social Media Cookies

Our Site may include social media features and widgets (such as Facebook Like buttons, Twitter/X share buttons, or LinkedIn sharing). These features may set cookies to enable the feature to function properly and may collect your IP address and the page you are visiting. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the respective social media company.

Specific Cookies We Use

The following table describes the main cookies that may be set when you use our Site. Please note that this list may not be exhaustive and may change as we update our Site and services.

  • _ga — Google Analytics — Persistent (2 years) — Registers a unique ID that is used to generate statistical data on how visitors use the Site
  • _gid — Google Analytics — Session (24 hours) — Registers a unique ID that is used to generate statistical data on how visitors use the Site
  • _gat — Google Analytics — Session (1 minute) — Used to throttle request rate to Google Analytics servers
  • _gcl_au — Google Ads — Persistent (3 months) — Used by Google AdSense for experimenting with advertisement efficiency across websites
  • PHPSESSID — Strictly Necessary — Session — Preserves user session state across page requests
  • wordpress_logged_in_* — Strictly Necessary — Session — WordPress authentication and session management
  • wp-settings-* — Functionality — Persistent (1 year) — WordPress user interface customization
  • cookie_consent — Strictly Necessary — Persistent (1 year) — Records your cookie consent preferences

Third-party cookies set by service providers integrated into our Site (such as analytics platforms, form processors, or chat tools) are subject to the privacy and cookie policies of those respective third parties.

How Long Do Cookies Last?

The lifespan of a cookie depends on its type and purpose:

  • Session cookies are deleted when you close your browser
  • Persistent cookies remain on your device until they expire (ranging from a few days to several years) or until you manually delete them
  • Strictly necessary cookies typically last for the duration of your visit or slightly longer to maintain security and preferences
  • Analytics cookies from providers like Google Analytics may persist for up to two years

Managing Your Cookie Preferences

7.1 Cookie Consent Banner

When you first visit our Site, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by cookie category. You can change your preferences at any time by clicking the “Cookie Settings” or “Manage Preferences” link found in the footer of our Site.

7.2 Browser Settings

Most web browsers allow you to control cookies through browser settings. You can set your browser to:

  • Accept all cookies
  • Block all cookies
  • Block only third-party cookies
  • Delete existing cookies
  • Alert you when a cookie is being set

Instructions for managing cookies in common browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Apple Safari: Preferences > Privacy > Cookies and Website Data
  • Microsoft Edge: Settings > Privacy, Search, and Services > Cookies and Site Permissions
  • Opera: Settings > Advanced > Privacy & Security > Site Settings > Cookies

Please note that blocking or deleting cookies may impact the functionality of our Site. Some features may not work correctly if cookies are disabled.

7.3 California Residents — Opt-Out of Sale/Sharing

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to opt out of the “sale” or “sharing” of their personal information, which may include data collected through certain advertising and analytics cookies. To exercise this right, you may:

  • Use the “Do Not Sell or Share My Personal Information” link in the footer of our Site
  • Enable the Global Privacy Control (GPC) signal in your browser, which we will honor as an opt-out request
  • Contact us at letstalk@ravelloescrow.com with the subject line “Opt-Out of Data Sale/Sharing”

7.4 Google Analytics Opt-Out

To opt out of being tracked by Google Analytics across all websites, you may install the Google Analytics Opt-out Browser Add-on provided by Google.

7.5 Advertising Industry Opt-Outs

You may also use the following industry-wide opt-out tools to limit interest-based advertising:

Note that opting out through these tools does not mean you will stop receiving online advertising; it means that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want your browsing activity tracked. Currently, there is no universally accepted standard for how to respond to DNT signals. Our Site does not currently respond to DNT browser signals. However, we do honor the Global Privacy Control (GPC) signal as a valid opt-out request for California residents, where applicable. We will continue to monitor developments in DNT and GPC standards and update our practices accordingly.

Cookies and Children

Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children through cookies or any other means. If you are a parent or guardian and believe your child has provided personal information to us, please contact us at letstalk@ravelloescrow.com immediately.

International Data Transfers

Some cookies and tracking technologies used on our Site may result in your data being transferred to and processed in countries outside of the United States, including by our analytics and advertising partners. We take steps to ensure that any such transfers are made in compliance with applicable law and with appropriate safeguards in place. For more information, please review our Privacy Policy.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates to applicable law, or improvements to our practices. When we make significant changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, provide you with notice via a prominent notice on our Site. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

letstalk@ravelloescrow.com
Phone: (424) 239-7388

Ravello Escrow, Inc.
315 South Beverly Drive, Suite 501
Beverly Hills, California 90212

Updated: June 11, 2026